ORDER INFORMATION

SHIPPING INFORMATION

SenpaiDolls is an international supplier of professional adult sex dolls.SenpaiDolls aims to provide you with the best online sex doll shopping experience, offering you quality sex dolls at low prices and excellent customer service. All the lifelike sex dolls we sell are made of medical grade TPE or silicone material.

All the sex dolls you buy from opensexdoll.com are 100% authentic. We have authorisation certificates from several TDF certified manufacturers. Some manufacturers do not provide certificates, but you can track all orders from the original manufacturer. NO COUNTERFEIT HERE! So… if you’re looking for a REAL sex doll, you’re in the right place.

At SenpaiDolls we understand the importance of privacy. Your order will be discreetly packaged and delivered to your door, ensuring that your personal information remains confidential.

Enjoy our world class collection!

Yes, adult-looking dolls are legal in every western country. All sex dolls on SenpaiDolls are legit, please rest assured to buy.

Because our team started out as an anime club, and the name of the club was Senpai, and the main idea of the club was to make more people aware of the various interesting characters in anime, so we decided to launch the opensexdoll.com website first.

 

1. Browse our extensive line of dolls and select your match.

2. Review the description, then select the custom options that are available to make the doll even more amazing

3. Click the ‘Add to Cart’ button after you have added your custom options. Go to ‘View Cart’ and then ‘Check Out’.

 

1. Select and Customize Your Sex Doll
Feel free to ask us any questions here.

2. Payment Process
We provide the following payment methods for your doll:

  • PayPal
  • PayPal Express Visa & MasterCard

3. Production
It takes 1-3 weeks depending on the character you select to produce a sex doll.

4. Confirmation
We show you pictures of your sex doll for confirmation before we arrange the shipment.

5. Shipping & Customs
We send a tracking number to your email box within 1-2 days once your doll is shipped. The delivery takes 5-12 business days. In some countries import taxes might be required at delivery. It usually ranges from $100 to $200 and up, depending on the doll. You’re responsible for import taxes and fees. Learn more about our shipping guide here.

6. Delivery & Review
When you receive your sex doll, you need to take good care of your sex doll during use and handling. Learn more about sex dolls cleaning & care from here! If your sex doll has any defects when receiving it and has not been used in any way, we can arrange the doll been returned as long as you notify us within 24 hours of receiving your doll. Read our return policy here. If you’re satisfied with our service and product, send us your reviews.

Our shipping partners are UPS,DHL and FedEx. We use them to speed up shipping and guarantee a safe delivery.

We have offices in China. All orders are shipped from China where all the sex doll brands are based, US and EU orders are shipped direct from the manufacturers.

We ship to all countries apart from India, Pakistan, UAE and Thailand due to sex toys been illegal and strict customs clearance.

SenpaiDolls offers worldwide free shipping for your convenience. There are no hidden fees, guaranteed. Duties and taxes are subject to customs controls and may vary according to the laws of the country we ship to. Buyer is responsible for import taxes and fees.

 

A tracking number is emailed to you as soon as your doll is ready to ship.

 

Once payment has been made, we start produce your doll within 24 hours. Your doll should be ready for shipping within 7-15 days and delivery normally takes 5-12 business days. Custom dolls can take up to a month to produce depending upon the options you chose. Most dolls arrive after 2-3 weeks of placing your order.

 

Duties and taxes are subject to customs controls and may vary according to the laws of the country we ship to. Buyer is responsible for import taxes and fees.

In some countries, import taxes might be required at delivery. It usually ranges from $100 to $150 and up, depending on the doll. The buyer is responsible for import taxes and fees. We will provide the assistance you need during this process. So, you don’t have to worry too much, relax, it’s not a big deal. (NOTE: Customers in the US do not need to pay any import taxes and fees.)

PAYMENT INFORMATION

SEX DOLL INFORMATION

 

Yes, you can! Whenever we run promotional offerings, you may apply this advertising code to your order by typing it in or copying and pasting it into the coupon code box and then clicking the ‘Apply coupon’ button to revise your cart total.

 

Rosemary doll offers two payment options for your security: PayPal or Credit cards.

Your privacy and payment security are very important to us!

We use the SSL protocol to encrypt all information. You can see the green padlock to the far left on the URL bar followed by ‘https://’ rather than just ‘http://’ which is non-encrypted.

Our back end (corporate) system is fully protected and we use PayPal for additional safety and privacy.

Yes. If you want to cancel your order, please send your cancellation request to support@opensexdoll.com as soon as possible. The following rates for cancellation and restocking fees apply based on when you notify us of this request:

Within 4 hours – you will receive a 93% refund.
Within 24 hours – you will receive an 80% refund.

Note: You cannot cancel an order for a ‘custom’ doll at any time. We cannot refund you for a doll made to your specifications.

 

Customer service is very important to us. If your doll has any defects when receiving it and has not been used in any way, we can arrange the doll been returned as long as you notify us within 24 hours of receiving your doll. However, we do not cover the return shipping costs.

We will either repair or replace the doll depending on the level of defect.

 

TPE Sex Doll:

Pros

1. More Affordable

2. More Realistic

3. Thermal Stability

4. Flexibility in every free sex position

5. Completely Safe

6. Odor-Free

Cons

1. More Sensitive to Stains

2. Frequent Maintenance

3. More Sensitive to Heat

Silicone Sex Doll:

Pros

1. Hyper Realistic Appearance

2. Easy to Clean

3. Less Sensitive to Heat

4. Low Maintenance

Cons

1. More Expensive

2. Less Flexible

3. Low Elasticity

TPE VS Silicone Sex Dolls – Which is Better for you?

Click here to learn more!

 

TPE and Silicone sex dolls can last for years if you use and care them in the right way. Learn more about how to take care of your sex doll from here!

 

The sex doll should be stored either on its back on a soft surface, or upright (but not standing on its feet). It should have a neutral position, which is approximately how it came in the box. Common options include laying it in a bed or the box it came in, or hanging it in a closet if it comes with a hook for the neck thread. Learn more here.

 

To avoid bacterial buildup, we recommend a thorough clean every 14 days. Consider cleaning more frequently depending on your usage.

Use a mix of antibacterial soap and clean tepid water, and gently massage the doll skin with your hands, or pat down with a light sponge. Don’t get the neck and head too wet or immersed in water when washing your doll, as this can cause any of the metal components to rust. If you get the metal components wet by accident, be sure to dry them immediately to prevent rust.

You can shower or bathe your sex doll.

Click here to read Sex Doll Cleaning & Caring Guide.

 
 
Yes, our pictures are all taken by corresponding dolls. If you want exactly the same, please contact us for remarks at support@opensexdoll.com
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